Presenters:
Neil Ward-Dutton, Research Director, MWD Advisors
Lionel Loiseau, Head of the BPM Competency Center, BNP Paribas
Duration: 1 hour
Enterprises introduce BPM to improve their operational performance by managing their business through managing their processes. This requires a change in management approach throughout the organization so BPM becomes "business as usual".
The BPM Competency Center is a key enabler in the pervasive adoption of BPM. It provides a "one-shop-stop" that supports multiple BPM initiatives with the necessary methods, practices and tools, while enabling the enterprise to progress overall BPM adoption.
Neil Ward-Dutton of MWD Advisors will open the webinar by describing the importance and role of the BPM Competency Center. Lionel Loiseau will then discuss the experiences of BNP Paribas in implementing a BPM Competency Center.