On-Demand Webinar: The Quality of Customer Experience
Presenter: Graham Finnie Chief Analyst, Heavy Reading Duration: 1 hour
The webinar will give details on how and why Communication Service Providers need to speed up the service delivery and ensure the Quality of Customer Experience featuring Graham Finnie, Chief Analyst, Heavy Reading.
Do you need to deliver ever faster concept to cash cycles to the business?
Do you wonder how to accelerate the service delivery and provide a better customer experience?
Can you help increase revenue by offering new services or upgrades via email or SMS at the ideal time when the customer reaches the right threshold?