The IT architecture for most healthcare payers is complex, encompassing multiple legacy, third-party, and outsourced systems. Communication among these systems is minimal, which leads to inefficiency and reduced levels of customer service, accountability, and compliance. In addition, these siloed systems provide little or no transparency, making it impossible to actively monitor and manage healthcare transactions in real time.
TIBCO helps organizations address this problem with an event-driven, applicationagnostic architecture that brings real-time transaction management to healthcare payer IT systems. Developed in collaboration with Fortune 100 customers in the healthcare sector, the TIBCO architecture enables healthcare payers to track and monitor transactions across a payer/provider network in real time and optimize business processes for greater efficiency – all while maintaining quality of care and customer satisfaction as top priorities. To accelerate deployment of the architecture for individual customers, TIBCO also offers a proven set of best practices and prebuilt software components.
