Presenters: Katherine Burger, Editorial Director, Insurance & Technology Donald Light, Senior Analyst, Celent Duration: 1 hour
Effective automation of policy acquisition relies on deployment of service-oriented architecture (SOA) and business process management (BPM) strategies. Using SOA and BPM, insurers can automate and streamline new business processes; provide easy access to shared information across operational silos and lines of business; integrate agents and other distributors into the process, as well as provide them with more visibility; and build compliance into the entire acquisition process.
Attend to learn about:
- How SOA helps carriers empower distributors with better access to critical information.
- Achieving faster policy issuance and more cost-efficient policy servicing.
- Leveraging investments in new policy admin solutions.
- Integrating information and channel silos.
- Improving customer retention via better service and more convenience.
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